whirlpool

Day-2-Day DifferencesMay 24, 2015<January 29, 2017

Social Media in Customer Service?

Social Media in Customer Service? It still hasn’t quite arrived in the US Even large…

Social Media im Kundenservice?

Social Media im Kundenservice? Auch in den USA noch nicht angekommen. Auch große Unternehmen tun…

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The Face Behind The Blog

Hi, Catherine here. In the Cross Border Blog, I want to share with you my knowledge about cultural differences in business between France or Germany and the United States.

I am a dual German-French citizen with more than 20 years experience in cross-border business. After dealing with intercultural challenges all my life, I advise today Europeans SMBs how to conduct business in the US.

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