Is the Customer Really King in the United States?
The Customer is King in the US. This past December 1st, I published “7 Reasons…
customer service
Aldi vs. Lidl
Aldi vs.Lidl It’s not only in the USA that Aldi vs. Lidl is a hot…
Five Great Things Europeans Could Learn from Americans
All is not rosy in the United States, and a big smile is not synonymous…
Social Media in Customer Service?
Social Media in Customer Service? It still hasn’t quite arrived in the US Even large…